Question 1

What is mushroom coffee, and what are the benefits of drinking it?

Accepted Answer

Mushroom coffee is like regular coffee, but with a little bit of extra magic sprinkled in! Our mushroom coffee blends are carefully crafted to give you all the benefits of functional mushrooms, without any weird mushroom taste.

So, what are the benefits, you ask? Well, besides making you feel like a mythical forest creature, functional mushrooms have been shown to support immune health, cognitive function, and overall well-being. Plus, our coffee is made with high-quality arabica beans, so you get the caffeine boost you need to tackle your day.

In summary, mushroom coffee is like a hug from a woodland fairy that also helps you stay focused and healthy. Who wouldn't want that?

Question 2

How do you make mushroom coffee, and can it be consumed hot or cold?

Accepted Answer

Oh, we're glad you asked! Making our mushroom coffee is a piece of cake... or, well, a piece of coffee. Simply brew it like you would any other coffee and voila! You've got a delicious and nutritious cup of mushroom coffee.

And to answer your second question, absolutely! Our mushroom coffee is great both hot and cold. Just like us, it's versatile and adaptable to any situation. So whether you're cozying up by the fire or sipping it on a hot summer day, our mushroom coffee is always the perfect choice.

Question 3

Mushroom extraction process

Accepted Answer

Our mushrooms are grown in greenhouses under natural lighting and fresh air flow, and cultivated on substrate materials unique to each particular mushroom to produce exceptional quality and highly potent mushroom extract powders. None of our mushrooms are grown on grain. Our extraction process involves dual-extraction using hot water and alcohol, a highly effective method of concentrating and increasing the bioavailability of the essential medicinal properties present in mushrooms. The combination of alcohol and water is essential for mushrooms that contain compounds which are not water-soluble, such as triterpenoids in Reishi and Chaga.

Question 4

Micro Ground Coffee Technology

Accepted Answer

PureShrooms uses a unique micro ground coffee technology process to grind coffee beans into very fine particles, which helps to unlock the rich aroma and flavor of the beans. By grinding the coffee beans into finer particles, the surface area of the beans is increased, allowing for a more even and thorough extraction during brewing. This results in a smoother and more flavorful cup of coffee. Our micro ground coffee technology also ensures that our mushroom extracts are evenly distributed throughout the coffee, providing a consistent and enjoyable experience with each sip. The result is a delicious and aromatic mushroom coffee that you can enjoy every day.

Question 5

Are your products vegan, gluten-free, and non-GMO?

Accepted Answer

Yes, all of our products are vegan, gluten-free and non-GMO! None of our ingredients are derived from an animal. We do not use any Cordyceps that grow from caterpillars.

Question 6

What do you do to maintain high-quality standards?

Accepted Answer

At PureShrooms, we prioritize the health and wellness of our community, which is why we adhere to all health codes and government regulations. Before any of our products are distributed, they undergo extensive testing by a third party to ensure their safety for consumption. We are compliant with the Canada Food Inspection Agency (CFIA), Food & Drug Administration (FDA), and Good Manufacturing Practice (GMP) guidelines.

To maintain the highest quality standards, we subject our ingredients to multiple tests, including ICP-MS heavy metal test (Hg, As, Pb, Cd), FTIR purity test, UV-Vis potency test, Titration potency test, Microbiology contamination test, and Loss on drying, pH, density, and particle size tests. We take pride in working with suppliers who have earned NSF International's GMP registration, which demonstrates their commitment to quality and compliance with U.S. GMP requirements.

The NSF GMPs were developed in accordance with the U.S. Food and Drug Administration's (FDA) 21 CFR part 111 regulation on dietary supplement manufacturing, packaging, and distribution. By adhering to GMP guidelines, we can develop and maintain proper controls in our manufacturing process to ensure that our products are processed, manufactured, and labeled consistently, and meet quality standards. When you purchase from us, you can be assured that we have taken all necessary steps to ensure the safety and quality of our products.

Question 7

Where do you source your ingredients from?

Accepted Answer

At PureShrooms, we take great care in sourcing the ingredients for our products to ensure the highest quality and transparency. We work with reputable and sustainable suppliers who share our values of quality and ethical practices. We are dedicated to selecting partners that meet our strict standards, and we maintain close relationships with them to guarantee that our ingredients are of the highest quality. We prioritize using natural, non-GMO, and organic ingredients whenever possible to ensure that our products are not only effective but also safe for our customers.

We source our raw materials from various countries including Canada, the USA, Japan, Serbia, Sri Lanka, India, Indonesia, and Columbia. Our team of experts carefully select each supplier and scrutinize their production process to ensure it aligns with our values and standards. We believe in working closely with our suppliers to ensure that their practices are sustainable, ethical, and meet our high-quality standards.

If you have any questions about our sourcing practices, we are happy to address any concerns you may have. Please feel free to reach out to us and we will be more than happy to provide you with any information you need. At PureShrooms, we are committed to delivering high-quality products that are not only effective but also safe and ethical.
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Question 8

Common allergen information

Accepted Answer

We take allergen concerns seriously and strive to provide accurate information about our products to ensure the safety of our customers.

Our mushroom coffee products do not contain any of the eight major allergens recognized by the FDA, which include milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, and soybeans. However, our products are processed in a facility that also processes tree nuts. We take every precaution to prevent cross-contamination, including cleaning and sanitizing all equipment before and after use. If you have a severe allergy, we recommend consulting with your doctor before consuming any of our products. If you have any specific questions or concerns about allergens, please feel free to contact us via email or through our "Contact Us" page on our website.

Question 9

Can I take these products when pregnant or nursing?

Accepted Answer

We always recommend consulting with your healthcare provider before consuming any new product, including our mushroom coffee, especially when pregnant or nursing. While our products are made with natural and organic ingredients, it is important to ensure that they are safe for you and your baby before consuming. We encourage you to review the list of ingredients for each product, and share it with your healthcare provider for guidance on whether or not our mushroom coffee products are right for you.

Question 10

How many servings of mushroom coffee can I take in each day?

Accepted Answer

The recommended serving size of our mushroom coffee varies by product, but in general, we suggest one to two cups per day. It's always best to start with the lowest recommended serving size and gradually increase as needed. If you have any concerns about the appropriate serving size for you, please consult with a healthcare professional.

Question 11

Can I combine functional mushrooms with other medicine?

Accepted Answer

We recommend consulting with a healthcare professional before combining functional mushrooms with any other medication or supplements. While functional mushrooms are generally considered safe, they can interact with certain medications or health conditions. It's important to ensure that there are no potential interactions and that functional mushrooms are safe for your specific health needs. Always follow the instructions on the product label and do not exceed the recommended dosage. If you have any concerns about combining functional mushrooms with other medication, please consult with your healthcare provider.

Question 12

Can I combine different PureShrooms products?

Accepted Answer

Yes, you can combine different PureShrooms products. Our products are designed to complement each other, and many customers choose to combine them for maximum benefit. However, we recommend starting with a lower dose and gradually increasing as needed, and as always, it's best to consult with your healthcare provider before starting any new supplement regimen. If you have any questions about combining our products, please don't hesitate to contact us.

Question 13

Is it safe for children?

Accepted Answer

Our products are intended for adult use and are not specifically formulated for children. It is always recommended to consult with a healthcare professional before giving any supplement to a child. While functional mushrooms have a long history of safe use, it's important to ensure that the dosage and product are appropriate for the child's age, weight, and overall health. Additionally, some individuals may be allergic to mushrooms or certain types of mushroom extracts, so it's important to monitor for any adverse reactions. As with any supplement, it's best to err on the side of caution and seek guidance from a qualified healthcare professional.

Question 14

I am a store owner, how can I bulk purchase PureShrooms products?

Accepted Answer

If you're a store owner interested in purchasing PureShrooms products in bulk, please get in touch with us to discuss your requirements. We offer customized solutions tailored to meet the specific needs of our wholesale clients. You can reach out to our sales team via email at SALES@PURESHROOMS.CA, and they'll be happy to guide you through the process. We look forward to the opportunity to work with you and help you grow your business.

Question 15

What payments do you accept?

Accepted Answer

At PureShrooms, we strive to make your purchasing experience as convenient as possible. That's why we accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, for those who prefer alternative payment methods, we also accept PayPal. Our goal is to provide you with a variety of payment options to suit your needs. Please note that while we do our best to offer a wide range of payment options, we are not responsible for any additional transaction costs that may be incurred based on your chosen payment method. Some credit card companies or payment providers may charge additional fees for transactions or currency conversion. These fees are determined by your bank or payment provider, and PureShrooms has no control over them. We recommend consulting with your payment provider if you have any concerns regarding potential additional charges.

Question 16

I live in the United States how fast will I receive my order?

Accepted Answer

At PureShroms, we strive to provide our customers with a seamless and efficient shopping experience. To ensure timely delivery of your order, we have warehouses located throughout the United States, strategically placed to minimize shipping times. As a result, you can expect to receive your order within 1-3 business days. We take pride in our quick processing and shipping times, and are committed to providing our customers with the best possible service. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team.

Question 17

What currency are your prices listed in?

Accepted Answer

All prices are in USD (www.DrinkPureShrooms.com)

Question 18

Where is my order?

Accepted Answer

You can check the status of your order by referring to your order confirmation email. The email contains a link that will provide you with real-time updates on the whereabouts of your order. If your order has already been shipped, the link will also contain tracking information that you can use to keep an eye on the delivery process. In case all items are in stock, we usually ship orders within 1-2 business days to ensure timely delivery. If you have any further questions or concerns, please don't hesitate to contact our support team.

Question 19

How do I track my order?

Accepted Answer

All tracking information is sent via email when your package has shipped. If you are unable to find this email, please contact us at hello@pureshrooms.ca and we are happy to send your tracking information!

Question 20

How do I cancel an order?

Accepted Answer

If you need to cancel your order, please contact us as soon as possible. If the order has not yet been shipped, we will do our best to cancel it and issue a refund. However, if the order has already been shipped, we may not be able to cancel it. In this case, you can return the products to us once you receive them, and we will process a refund for the items once we receive them back. Please see our return policy for more information. To initiate a cancellation, please contact us through the "Contact Us" page or email us at hello@pureshrooms.ca (mailto:hello@pureshrooms.ca)with your order number and reason for cancellation.

Question 21

Do you accept returns?

Accepted Answer

If you encounter any issues with your order, please do not hesitate to reach out to us. You can get in touch with us through the contact us page on our website or send an email to hello@pureshrooms.ca,(mailto:hello@pureshrooms.ca) and provide your order number so that we can promptly assist you in finding a solution that meets your needs. We value your satisfaction and are committed to ensuring that you have a positive experience with our products and services.

Question 22

My package arrived damaged, what should I do?

Accepted Answer

If your package arrives damaged, please take photos of the damage and contact us at hello@pureshrooms.ca (hello@pureshrooms.ca)within 48 hours of receiving the package. We will work with you to determine the best course of action, which may include sending a replacement or issuing a refund. We take pride in our products and packaging and do our best to ensure that they arrive in good condition, but unfortunately, damages can occur during shipping. Rest assured, we will do everything we can to make it right.

Question 23

I live outside of the United States do I have to pay duties?

Accepted Answer

PureShrooms  does not pay for customs or duties for international shipments outside of the United States, it is the customer's responsibility. Customs are government fees charged to process goods entering the country, while duties are taxes on imported goods. The fees vary depending on the country and shipment value, and the customer should check with their local customs office to determine if customs or duties apply. Failure to pay the fees may result in delayed or returned shipments. The customer is responsible for paying any customs or duties fees, and refusing to pay them may result in the shipment being returned or held by the customs office.

Question 24

I ordered on Amazon

Accepted Answer

If your order was placed and shipped through Amazon directly, you will need to contact Amazon customer service regarding a return, refund or any order issues. Unfortunately, we are unable to access their order, shipping or tracking information through our system. You may contact Amazon USA by calling 1-888-280-3321 or Amazon Canada 1-877-586-3230

Question 25

Where do you ship from?

Accepted Answer

Our products are shipped from our warehouses located in various regions across both Canada and the USA. This enables us to efficiently and promptly fulfill orders to a wide range of destinations.

Mind & BodY Ground coffee

Power Up Your Mornings for Elevated Clean Energy, Focus, & Immune Support.

Rev up your morning routine with a fungi-fueled kick! The power of lion's mane, reishi, and cordyceps gives you a natural cognitive and clear energy boost. One sip and you'll be hooked on the 'shroom! A real game-changer!

Your Mind & Body Guardian.

Lion's Mane, a natural nootropic has the ability to support cognitive function, concentration, and mood. Vegan Cordyceps extract is known to support energy levels, endurance, and overall well-being.

Immune Support with Reishi.

Reishi is nutrient-dense and packed with antioxidants. Provides immune support and reduces stress.

Brew to Your Perfection.

Perfect for pour-over, French press, or drip coffee machines.

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